Privacy Policy
WEK Promotional (ABN 34 297 542 192) maintains this policy to protect your privacy when you access our services. By using our website and services you agree to the collection and use of information in line with this policy.
Information We Collect
- Personal details provided during account registration or purchase (name, email, phone and payment information).
- Device specifications, including device model, operating system and browser type.
- Service usage metrics such as access times and pages viewed.
- Location data derived from your IP address or device location services.
How We Use Your Information
- To deliver, maintain and improve our services.
- To process transactions and send related confirmations.
- To personalise your experience.
- To provide customer support and respond to enquiries.
- To send service communications and promotional updates.
- To analyse trends and monitor activity.
- To detect fraud and prevent illegal activity.
- To comply with legal obligations and resolve disputes.
Information Sharing and Disclosure
Your information may be shared with:
- Third-party carriers and suppliers fulfilling your order.
- Service providers handling payments, analytics and support.
- Legal authorities responding to a court order or lawful request.
- Parties involved in a business merger or acquisition.
- Recipients you have designated by giving your consent.
Data Security
We take reasonable measures to help protect your personal information from unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention & International Transfers
We retain your information for as long as necessary to provide our services or to meet legal requirements. Your data may be transferred to, and processed in, locations outside of Australia.
Your Rights
You may access, correct or delete your information through your account settings, or by contacting us directly.
Children’s Privacy
Our services are not directed to, and we do not knowingly collect information from, anyone under 18 years of age.
Changes to This Policy
We may update this policy from time to time. Any changes will be communicated by posting the revised policy on our website or by email.
Contact Us
If you have any questions about this policy, contact us at [email protected].