Refund & Returns Policy

Returns

Once items have been decorated, we cannot accept returns due to a change of mind. Because our products are personalised to your order, they cannot be resold or restocked.

Exchanges

We do not provide exchanges on customised items. Please double-check all of your selections — including sizes, colours and artwork — before completing your purchase.

Refunds

We do not offer a refund once items have been decorated, as personalised products cannot be restocked.

Damaged or Incorrect Items

If you receive a product that is damaged or incorrect, please contact our customer service team immediately so we can resolve the issue promptly.

Contact Us

For any questions or concerns, reach out to us at [email protected].